Privacy Policy

We appreciate your interest in the practice of Dr. Kolay. The protection of your personal data is very important to us. As a rule, our website can be used without providing any personal data. However, if you make use of specific services offered through our website, in particular by using the contact form or accessing external services, the processing of personal data may become necessary.

1. Controller

Practice Dr. Kolay
Friedrich-Ebert-Anlage 1
69117 Heidelberg
Germany

Phone: +49 62 21/65 46 58 0
E-mail: info@drkolay.de
Website: www.drkolay.de

2. General information on data processing

We process personal data only to the extent necessary to provide a functional website and our content and services, or where you voluntarily provide us with such data, for example when sending us a message.

3. Server log files

Each time our website is accessed, the hosting provider automatically collects information in so-called server log files. This may include browser type and version, operating system used, referrer URL, accessed pages, date and time of access, and the IP address.

This data is processed for the technical provision, stability and security of the website as well as for error analysis. This data is not combined with other data sources.

4. Contact form and contacting us

If you contact us by e-mail or via the contact form, the data you provide, in particular your name, e-mail address and message, will be processed in order to handle your request and any follow-up questions.

Your data will be processed solely for the purpose of handling your enquiry. It will not be passed on to third parties unless we are legally obliged to do so.

5. No cookies

Our website currently does not use cookies for analytics, tracking or marketing purposes.

6. OpenStreetMap

On the pages “Directions” and “Anfahrt” we use map material provided by OpenStreetMap. When accessing a page with an embedded map, technical data, in particular your IP address and information about your browser and device, may be transmitted to the provider of the map content or the tile server used, because the map and its related data are loaded from external servers.

This integration is carried out in the interest of providing a user-friendly presentation of our location and simple directions.

Further information on data processing by OpenStreetMap can be found at: https://osmfoundation.org/wiki/Privacy_Policy

7. Redirection and Data Transfer to Doctolib GmbH

We have integrated the option to book appointments online via the website of Doctolib GmbH, Mehringdamm 51, 10961 Berlin (Doctolib), into our website.
If you click the "Book appointment online" button, you will be redirected to the Doctolib website where you can make an appointment online. Although we do not transmit any personal data to Doctolib ourselves, Doctolib may possibly infer from the fact that you accessed their website from our website. Before you click the button, no data is transmitted to Doctolib.
By following the link you leave our website. Doctolib operates its website independently and processes your data under its own responsibility and not on our behalf. We have no influence on the design or the content of the Doctolib website and do not adopt these as our own. Likewise, we have no influence on the type and extent of the data processed by Doctolib or on the disclosure of such data to third parties. In this respect, we also have no effective means of control.
For information on which data is collected by Doctolib and how it is used, please refer to the Doctolib privacy policy: https://www.doctolib.de/gesundheit/privatsphaere/

8. Legal basis for processing

Where we process personal data in connection with your enquiry or contact request, this is done on the basis of Article 6(1)(b) GDPR or Article 6(1)(f) GDPR. Where consent is required, processing is carried out on the basis of Article 6(1)(a) GDPR.

9. Storage period

We store personal data only for as long as necessary to process your request or as required by statutory retention obligations.

10. Rights of data subjects

Within the scope of the applicable legal provisions, you have the right to obtain information about the personal data we process, the right to rectification of inaccurate data, the right to erasure, the right to restriction of processing and the right to data portability. You also have the right to withdraw any consent you have given with effect for the future.

You also have the right to lodge a complaint with a supervisory authority.

11. Objection to advertising e-mails

We hereby expressly object to the use of contact data published in the context of our legal notice obligations for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam e-mails.

12. No automated decision-making

We do not use automated decision-making or profiling.